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Shipping Policy

Shipping Policy

Key shipping info:

  • Order cut off time: 10 am (EST)
  • Order handling time: 1-2 Business Days
  • Order transit time: 2-7 Business Days
  • Free Shipping on orders over $20

Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 2-7 business days.

Order Shipment:

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@heydotdots.com.

Shipping Options

We Offer Shipping within the USA utilizing the following couriers: USPS, UPS, Fedex, and DHL.

We also offer shipping worldwide to most other countries.